Texans for Lawsuit Reform

Through political action, legal, academic and market research, and grassroots initiatives, TLR fights for common-sense reforms that keep Texas open for business.

  • About TLR
    • Our Mission
    • Our Team
    • Timeline of Reforms
  • Videos
  • Issues
  • Resource Center
    • Special Reports
    • In the News
    • Press Releases
    • The Advocate
    • TLR Blog: For the Record
  • Get Involved
  • Contact
    • Contact Us
    • Invite a TLR Speaker
  • Donate
  • Stay Informed

Appeals court rejects $685K in lawyer fees on $1 Lemon Law judgment

A California appeals court reversed an award of $685,000 in fees for a lawyer who won his client $1 in a complicated dispute over a leased Jaguar.

Saying it was time to revisit its liberal interpretation of the law allowing plaintiffs to recover outsized legal fees under California’s “lemon law,” the Fourth Appellate Division sent the fee request back to trial court for another look.

Ken Duff and his lawyer Michael Lindsey sued Jaguar Land Rover after Duff had to take his leased vehicle back to the dealer multiple times for repairs, including a complete engine replacement. He sued Jaguar in January 2016, while it was undergoing its final repair, claiming violation of the Song-Beverly Act, which allows car buyers to recover legal fees and even double damages if defective products aren’t repaired in a timely manner. Despite his complaints, Duff bought the car at the end of its lease period.

The trial judge found Jaguar had violated the implied warranty provision of Song-Beverly but awarded Duff only $1, saying he hadn’t suffered any damages as a result. Lindsey claimed Duff was the “prevailing party” under the law and he was entitled to $939,700 in legal fees at $650 an hour plus $22,900 in costs. Lindsey said the fees were high because Jaguar had litigated aggressively, including causing repeated trial continuances.

Jaguar urged the judge to reject the fees and award it costs because it had offered Duff $28,500, and possibly more, for the car before trial. California law allows defendants to recover legal costs when a plaintiff rejects their settlement offer and goes on to win less at trial.

The trial judge rejected Jaguar’s motion, however, saying the offer to buy Duff’s car was “not sufficiently specific” because the company said it might increase the offer if Duff established certain facts. The judge noted that Jaguar had argued the case should have been handled in small-claims court and in a hearing said “this should have been a relatively simple case.”

“It wasn’t treated as a simple case” by Duff or Jaguar, however, the judge said, noting that Jaguar filed more than 20 motions. He cut the lawyer’s hourly rate to $575 from $650 and the billable hours to 1,190 from 1,505, bringing the total to $684,250.

In a Jan 27 decision, the Fourth District appeals court reversed the fee award, saying the judge misinterpreted the Song-Beverly Act. The appeals court acknowledged its definition of “prevailing party” was more liberal than a majority of California courts but said that didn’t mean plaintiffs were entitled to legal fees regardless of how little they recover under the Song-Beverly Act.

To reduce confusion in future, the court said it was adopting the more “pragmatic” approach of other courts by assessing whether the plaintiff achieved his goals through litigation, rather than whether he won anything at all.

“Although we do not shy away from standing alone if we believe our approach to the law is correct, we believe the pragmatic approach of determining whether Duff prevailed in his Song Beverly action is the more sound one under the unique facts of this case,” the court concluded.

“Mechanically awarding attorney’s fees to a buyer is not the purpose of the Act.”

The court remanded the case to trial court to reconsider whether Duff is entitled to any fees at all. The court said the ruling had no effect on its interpretation of California Code of Civil Procedure Section 1032, which defines “prevailing party” as whoever achieved a “net monetary recovery.”

Dallas turns to AG over records sought in litigation seeking to sue Netflix, other streamers

AUSTIN – The same three law firms are representing a growing list of Texas cities seeking to sue Netflix, Hulu, Disney and other streams over franchise fees – and whether the conversations leading up to the hiring of those same firms is a matter of public record may be a matter decided by the state’s chief lawyer.

Since the start of 2021, more than a half dozen Texas cities have sought approval from the Office of the Attorney General (OAG) to press forward with their franchise fee suits against the streaming video service providers (VSPs).

As more and more Americans cut the cable cord, more and more cities are arguing that streaming VSPs are also required to pay 5 percent of their gross revenues under the Texas Public Utility Regulatory Act.

The Texas cities seeking to sue Netflix and the other streamers include Dallas, Plano, Waco, Abilene, Carrollton, Frisco and Garland – all of which are represented by the law firms of Ashcroft Sutton Reyes, McKool Smith, and Korein Tillery.

Last month, The Record filed an open records request with Dallas, seeking all communications, including email and phone transcripts, between the city and the law firms over the past two years.

Records show that on Nov. 1 Dallas reached out the open records division of the OAG, believing that “some or all” of the requested information is exempt under Chapter 552 of the Texas Government Code, which deals with public information.

The city is asking the OAG to determine whether the information is exempt from disclosure.

Ashcroft Sutton Reyes, one of the three firms representing Dallas and the other cities, did not return a request for comment.

Until two years ago, Texas trial lawyers routinely solicited local governments for litigious purposes and then sent contingency fee contracts to the Comptroller’s Office for approval.

That changed on Sept. 1, 2019 – the date House Bill 2826 went into effect, a law designed to bring transparency to how local governments go about hiring law firms and place contract approval in the hands of the attorney general.

HB 2826 requires local governmental entities to provide notice and negotiate with well-qualified attorneys, instead of just hiring those who solicit them.

The aim of HB 2826 was to end attorney solicitation and backroom deals between trial lawyers and local governments, while empowering the OAG to stop litigation waves before they can start so the state can file one master lawsuit.

Five Lawsuits that Will Make You Hallo-Scream

Spooky season is upon us and there’s something even scarier than Pennywise and the bride of Chuckie: frivolous lawsuits.

The Faces of Lawsuit Abuse campaign highlights the stories of those victimized by frivolous lawsuits. Here are five that are downright horrifying.

5.  Man Files Lawsuit after Shocking Discovery that Kings Hawaiian Rolls Not Made in Hawaii.

A man sued King’s Hawaiian sweet rolls and asked for a lot of dough for his “suffering.”

He claims he was misled into buying the sweet rolls, thinking they were made in Hawaii because the front of the package says, “Established 1950 in Hilo, Hawaii.” That’s where the brand first started baking.

But the back of the package clearly outlines the rolls are now produced in a bakery in Torrance, California.  As King’s Hawaiian got more popular, they expanded into the continental U.S. to keep up with demand.

Who’s going to tell him about french fries?

4. Couple Feels Bamboozled by Taco Bell’s $5 Chalupa Cravings Box 

One hungry New Jersey couple saw a Taco Bell commercial advertising a $5 Chalupa Cravings Box and decided to bite.

A disclaimer on the commercial said that “prices may vary,” but the couple was shocked when they ended up paying around six dollars for each chalupa box.

The couple sued Taco Bell for $75,000.

That’s enough to buy 12,000 Chalupa boxes. It’s terrifying to think anyone can eat that many chalupas.

3. Woman Files Lawsuit Against Blistex Because She Can’t Reach Lip Balm at the Bottom of the Tube 

A woman filed a lawsuit against Blistex, claiming the brand “deceives” consumers about how much product is in their lip balm tubes.

Blistex packaging says their product contains .15 ounces of lip balm, but due to the way the lip balm is packaged, 11% of the lip balm is unreachable in the bottom of the tube. The plaintiff didn’t want to dig the lip balm out and apply it with her fingers.

How lip-smackingly outrageous!

2. The Horror of the Sold-Out Chicken Sandwich Leads to Lawsuit Against Popeyes 

Some might remember the Chicken Sandwich Wars, where more than 20 American fast-food restaurants competed to make the best fried chicken sandwich. The Popeyes chicken sandwich quickly became a fan favorite, and the demand for the sandwich skyrocketed.

Unable to get his hands on the sandwich, a Tennessee man sued Popeyes for $5,000, claiming the chain engaged in false advertising because the sandwiches were sold out. He also claimed that the company should be liable for damages to his vehicle inflicted while driving to and from different restaurants to purchase a chicken sandwich.

Popeyes sells its chicken sandwich for just $3.99. That’s more than 1,250 sandwiches. A stack of that many sandwiches would be taller than the U.S. Capitol building.

1. Woman Claims “Scary” Dexter Ad Caused Her to Fall Down Stairs  

A woman who fell down the stairs at Grand Central Station in New York City claimed that her fall resulted from a “scary” Dexter ad.

The woman sued Showtime, New York City Transit, CBS, the Metropolitan Transit Authority, and the City of New York, claiming the poster’s placement created a hazard for pedestrians by placing a “disturbing, provocative, shocking and fear-inducing” image on the stairs.

A New York judge sided with the defendants, finding they were not responsible for the woman’s injury.

These lawsuits might seem funny, but they can come with real costs to consumers and businesses. To learn more about these lawsuits and more, visit facesoflawsuitabuse.org

Are There Enough Strawberries in a Kellogg’s Strawberry Pop-Tart? A Court Might Decide

What’s in a Pop-Tart? Not enough strawberries, according to lawsuits filed against Kellogg Co. , which makes the pantry staple.

Over the past year, at least three lawsuits have been filed claiming the brand’s strawberry-flavored varieties don’t contain enough actual strawberries relative to other, lesser-known fruit ingredients.

The latest suit, filed in the Southern District of New York last week and focused on Pop-Tart’s “Whole Grain Frosted Strawberry” flavor, alleges that the products contain more pears and apples than strawberries. The case asks for $5 million in relief.

A separate complaint filed in federal court in Illinois in August raised similar concerns over “Frosted Strawberry” Pop-Tarts.

“The Product’s common or usual name of ‘Whole Grain Frosted Strawberry Toaster Pastries,’ is false, deceptive, and misleading, because it contains mostly non-strawberry fruit ingredients,” according to the latest Pop-Tart complaint.

A spokesperson for Kellogg said the company doesn’t comment on pending litigation.

Sam Hahn, a messenger based outside Los Angeles, said he discovered Kellogg’s strawberry Pop-Tarts as a child at school, and they remain his favorite to this day. The news, though, came as a bit of a shock.

“There’s apple and pear in strawberry Pop-Tarts?” said Mr. Hahn, 36. “It’s like you just told me there’s no Santa Claus.” Though surprised, Mr. Hahn said he wasn’t offended by the presence of the other fruit. “If there was raw meat or something crazy in there, that’s one thing,” he said. “When you eat a Pop-Tart, you know it isn’t organic or vegan.”

The lawsuits, all filed by a Great Neck, N.Y.-based lawyer named Spencer Sheehan, take aim at a food brand that has survived decades’ worth of shifting consumer tastes and dietary trends. Sales of Pop-Tarts have climbed for decades, their convenience and nostalgia factor helping the crinkly foil-wrapped pastries thrive despite other sugary breakfast products falling by the wayside.

Mr. Sheehan said one goal of the lawsuits, which are seeking class-action status, is to push Kellogg to modify its labeling.

“Nobody’s saying that you expected to get everything from a strawberry. You’re not eating a fresh strawberry, obviously,” Mr. Sheehan said. “But if you’re going to call it strawberry, you either ought to have all strawberries in there or just call it something else,” he said.

Ashley Profitt, a housekeeper in Boone, N.C., said the lawsuits’ charges appeared to confirm her long-held suspicions. “They’re very minuscule with the amount of strawberry they put in there,” said Ms. Profitt, 24.

While Ms. Profitt said she still enjoys eating Pop-Tarts on occasion, she said she’s always wished they contained more fruit filling. She said she recently has been baking more of her own food, including banana and pumpkin bread, which she said provide her complete control over produce levels.

It Starts With You! Fairness in Our Legal System Is Up to Each of Us

By D’Anne Buquet, Sergio Contreras and Bobby Jenkins

Texans value the independence and freedom to make their own choices.  But those choices can have an impact in all aspects of our lives in Texas, including at the courthouse. And, in return, what happens in the courtrooms can impact every Texans’ lives and livelihoods, too.

Citizens Against Lawsuit Abuse (CALA), a national movement of small business owners, medical professionals and community leaders committed to smart-minded lawsuit reform, has its roots right here in Texas. Over the years, we’ve been on the front lines of lawsuit reform and ensuring our courts are used for justice, not greed. But, one thing is clear, if we’re going to rein in lawsuit abuse, it starts with you.

That’s the name of our latest education and awareness campaign, one that we hope will get more Texans engaged in our civil justice system through jury service and being well informed about alternatives to lawsuits and how to choose a lawyer when you must sue.

Every day, Texans make choices and important contributions toward stopping lawsuit abuse. From small business owners calling out lawsuit abuse in their communities to local lawsuit abuse advocates making their voices heard at the State Capitol, we’ll say it again, it starts with you.

The Lone Star State was once the wild west of frivolous lawsuits and outlandish court awards, ranked among the American Tort Reform Association’s worst Judicial Hellholes. But over the years, supporters of the CALA movement successfully pressed for reforms to rein in abusive legal practices driving doctors out of under-served communities, exposing employers who own or operate delivery trucks to frivolous claims, and costing Texans jobs.  The goal has always been to embrace common-sense reforms to stop the abuse while preserving Texans’ access to our civil courts where and when they need it.

While Texas has enacted strong reforms over the past 20 years, it’s up to all of us to take it upon ourselves to be savvy legal consumers, to show up for jury service, to cast informed ballots every election, and to do all that we can ensure our courts are used for justice.

There are times when one may need to consult with a lawyer, if only to find out where you stand. Finding a lawyer is often like finding a doctor – usually you only look for one when you are in need of help. While selecting a lawyer isn’t easy, there are things you should know before hiring one and deciding whether to go forward with a lawsuit.

The civil justice system is designed to provide compensation for real injuries, and the more the system is abused, the less it’s able to help those who need it the most.

Our courts should not be used to seek revenge or try to “hit the lawsuit lottery.” Conflicts are inevitable in our society, but a lawsuit should be the last resort, not the first choice. Many disputes can be resolved informally, through phone calls, letters, or personal meetings. Make sure you have exhausted all other means before bringing a costly and disruptive lawsuit.

We think an informed Texan is the best tool to fight lawsuit abuse and to make informed decisions about when and how to find a lawyer when those circumstances warrant.  Becoming a sharp legal consumer means understanding your rights, asking the right questions, and being aware of potential pitfalls or common lawsuit scams.

Being a smart legal consumer can be the best weapon against lawsuit abuse. It really does start with you.

D’Anne Buquet is executive director of Bay Area Citizens Against Lawsuit Abuse in Corpus Christi.

Sergio Contreras is president and CEO of Rio Grande Valley Citizens Against Lawsuit Abuse. 

Bobby Jenkins is a board member of Citizens Against Lawsuit Abuse of Central Texas. He is president and CEO of ABC Home & Commercial Services. 

Texas school district preparing to sue Juul, sends contingent contract to AG for approval

By David Yates

AUSTIN – Waxahachie ISD recently sent a contingency fee contract to the Office of the Attorney General, requesting approval to green light litigation against the vaping company Juul.

School districts in states such as New York and California have already filed lawsuits against Juul and other vape companies, seeking to recoup alleged financial losses incurred while attempting to manage the exploding number of students using e-cigarettes.

While Texas school districts haven’t exactly jumped on that bandwagon yet, Attorney General Ken Paxton did, however, announce that his office is leading a bipartisan, 39-state investigation into JUUL Labs back in late February.

The multistate coalition launched the investigation in response to evidence that JUUL misrepresented the health risks associated with its products and promoted them to children who are not of legal age to purchase tobacco products.

Because the state might be preparing a suit of its own, the AG’s Office may decide not to approve contingent contracts brought by municipalities seeking to sue Juul, as it has recently done with opioid contingent contracts.

Prior to the passage of House Bill 2826 late last summer, Texas law required local governments to submit contingency-fee contracts to the state comptroller for approval. Since the law went into effect, approval for such contracts must be obtained from the state attorney general instead.

According to documents obtained by The Record, on March 18 The Webster Law Firm sent an agreement for legal services between it and Waxahachie ISD to the AG’s Office for approval.

Two days earlier, the Waxahachie ISD Board met and approved a resolution authorizing the retention of Webster Law to file suit against Juul.

Records also show Deputy Superintendent Lee Auvenshine had met with attorney Jason Webster regarding his firm’s litigation on behalf of multiple school districts against Juul.

Woman files lawsuit over email that ‘wasted’ 60 seconds of her time

By Carrie Bradon

MIAMI (Legal Newsline) – A Florida woman is suing a weight loss company over an email it sent to her that she alleges was misleading and wasted 60 seconds of her time.

Felicia Wriley filed a class action complaint on Sept. 20 in the U.S. District Court for the Southern District of Florida against Quick Weight Loss Centers LLC alleging violation of Florida’s Electronic Mail Communications Act.

The suit states the defendant operates more than 40 weight loss centers in Florida and Texas and also sells programs, foods and supplements.

The plaintiff alleges she has never purchased the defendant’s products or been at any of its locations. She alleges the defendant sent her an email on Sept. 17 promising the plaintiff a free program.

She alleges the defendant’s statement that the program was free is false and misleading because the defendant’s program actually required the plaintiff to purchase the defendant’s products for $399 before being eligible for the program.

The plaintiff alleges that she was inconvenienced by the defendant’s correspondence as she was led to believe that she was eligible for something free when she was in fact not. She also alleges the defendant’s correspondence took up both her time and space in her inbox.

“Plaintiff estimates that she has wasted approximately 60 seconds reviewing defendant’s misleading email,” the suit states.

The plaintiff is seeking a trial by jury, $500 for each unsolicited commercial electronic mail message sent to the plaintiff, attorneys’ fees, court costs, interest and just relief. The plaintiff is represented by Andrew J. Shamis of Shamis & Gentile P.A. in Miami; and Manuel S. Hiraldo of Hiraldo PA in Fort Lauderdale, Florida; and Scott Edelsberg of Edelsberg Law PA in Aventura, Florida.

U.S. District Court for the Southern District of Florida case number 0:19-CV-62348

Opinion | Coffee Doesn’t Kill After All

By: The Editorial Board

California’s regulatory regime is enough to give anyone the jitters, so good news that the state signed off Monday on a new rule admitting that coffee won’t kill you.

Roasted coffee beans contain a chemical called acrylamide, which is also found in roughly 40% of calories Americans consume, according to the Grocery Manufacturers Association. But acrylamide is one of hundreds of chemicals listed as carcinogens or reproductive toxins under California’s 1986 Safe Drinking Water and Toxic Enforcement Act, known as Proposition 65.

The new regulation, which takes effect Oct. 1, acknowledges the scientific consensus that coffee isn’t hazardous and may even be beneficial. Last summer then Food and Drug Administration chief Scott Gottlieb said “requiring a cancer warning on coffee, based on the presence of acrylamide, would be more likely to mislead consumers than to inform them.” Even the World Health Organization’s alarmist International Agency for Research on Cancer admits that there’s “no conclusive evidence” coffee causes cancer. That’s the equivalent of getting Chicken Little to say your roof looks sturdy.

California lets anyone bring a lawsuit to enforce Prop. 65, and the burden of proof rests with the defendant. Enter the Council for Education and Research on Toxics, a nonprofit whose phone number rings through to the office of Raphael Metzger, who is notorious for Prop. 65 litigation.

In 2010 Mr. Metzger sued Starbucks and 90 other coffee manufacturers and distributors, claiming they failed to warn consumers about the cancer risks of acrylamide. Last year a Los Angeles Superior Court ordered the coffee companies to put cancer warnings on their beverages. Mr. Metzger sought as much as $2,500 in civil penalties for each cup of coffee they sold over at least a decade.

In a phone interview with us this week, Mr. Metzger denounced the “scurrilous media out there that [his client] is somehow controlled by me or something.” He said he does the work pro bono and is thus “perhaps the largest contributor, donor,” to the nonprofit. But he admits he profits when he wins a suit or when a defendant settles, as did 7-Eleven, Yum Yum Donuts and BP West Coast Products. Mr. Metzger took home nearly $730,000 from the three.

“I think first of all, it’s pretty absurd to think a small nonprofit like my client, represented by a small law firm like mine, could shake down one of the biggest industries in the world,” Mr. Metzger said. Tell that to small Jones Coffee Roasters of Pasadena, which has spent $170,000 on legal fees, Bloomberg reports. In 2018 attorneys raked in more than $27.25 million from Prop. 65 settlements— more than 77% of the total settlement payments.

California’s new regulation will provide coffee manufacturers and retailers protection from the Prop. 65 bilking. Mr. Metzger says he’ll challenge the rule in court and seek retroactive civil penalties. Man, get a life.

Appeared in the June 6, 2019, print edition.

Easy Riders

By: Bruce Selcraig

Riding brazenly tandem on a single Lime e-scooter, sans helmets, two 30-ish tattooed locals zipped between Alamo Plaza and downtown San Antonio’s old federal courthouse like they were late for a hipster photo shoot.

“It’s about freedom — no gas, no parking, go where you want, all for a dollar,” said Danny Vinton as he pulled to a stop with friend Tania Sterling. “We love scooters.”

But not so much the labyrinthine user contract they had “agreed” to with the touch of a finger. The 18,404-word document — about five times the length of this story — would take 261 cellphone screens to read.

By consenting, Lime renters take responsibility for all accidents and damage, agree to settle “ANY AND ALL” disputes through confidential binding arbitration, give up the right to sue Lime or participate in class action lawsuits and accept a $100 limit on the firm’s liability.

Among a maze of other promises, the users affirm that they’ll ride one person to a scooter, that they’ve been advised to wear helmets and that they’ve had no drug or alcohol “incidents” in the past seven years.

Customers acknowledge that Lime scooters “may run out of charging power and cease to operate at any time.” They even agree that Lime has never implied that its “equipment will be in good repair.” Lime scooters are rented “as is” and “with all faults,” the contract says.

“Did we actually sign that?” asked Sterling, incredulous. “I’m not sure I like that. But we’ve really got to go now. Bye…”

Such legal straitjackets — made possible by the seductive ease of a smartphone — are both the main target of a mounting legal backlash against a burgeoning industry and the industry’s main line of defense.

Since e-scooters suddenly appeared on sidewalks around the country in the summer of 2018, their companies have been the subject of at least five class action lawsuits in California and a handful of personal injury claims in Texas, variously alleging gross negligence and haphazard maintenance. Some suits accuse scooter companies of silencing whistleblowers and disregarding the safety of pedestrians, store owners and the disabled.

In many other cases, however, lawyers are watching and waiting before going to court, gathering medical evaluations and trying to examine the scooters themselves. What they lack, so far, is a history of settlements to guide their negotiations.

At least seven riders have died from scooter mishaps since last September, including one in Austin on Feb. 1 and two just this month in southern California. So far, no investigation has conclusively shown the scooters to be solely at fault in the fatal crashes, and apparently none of the riders was wearing a helmet. But as hundreds of serious injuries have accumulated across the country, plaintiffs’ lawyers are noting some similarities.

“There’s a common theme to the cases — failure of the components, especially the brakes,” said San Antonio attorney Rian Butler of the Zinda law firm.

“All of our cases are against Lime and Bird,” Butler said. “They fancy themselves as a billion-dollar startups, but do they care about their customers getting life-changing injuries and often facing healthcare bankruptcy?”

Butler read from a stack of not-yet-filed cases.

“A 40-year-old San Antonio woman, first-time rider, outside a downtown hotel. All the sudden the brakes aren’t working on her Lime scooter. Broken ulna, broken radius. She’s in a cast.”

“A woman in Austin, first-time rider in her late 20s, in front of the Capitol, last August,” Butler continued. “Scooter topples over and she goes flying into the wrought-iron fence” outside the Capitol.

“Another one in Austin. She’s going downhill in South Austin and the brakes fail. Broken collarbone. She’s 55. Went to the hospital in an ambulance.”

Winnowing out weak cases is part of the early groundwork. Austin attorney Jim Freeman, who has nine billboards around that city seeking scooter injury clients — a slogan he rejected went, “So you went for a scooty and lost your booty?” — said he has “eight to ten” cases ready to file but has turned away more than 20.

“One guy was carrying his dog on his shoulder, so I said, ‘No thank you’ to him,” Freeman said. “There is the dumbass factor.”

If the facts suggest the rider bore as much as 60 percent of the responsibility for an accident, Freeman said, he’ll probably reject the case. Like most plaintiffs’ attorneys, he wants cases with powerful evidence of company negligence and the potential for large medical damages.

In rare public comments about the hazards of riding, scooter companies have said that users know the risks and have enjoyed tens of millions of injury-free jaunts.

“The number of injuries amounts to less than a fraction of 1 percent of the total number of e-scooter rides taken worldwide,” Bird’s director of safety, Paul Steely White, told the BBC recently. “Car crashes kill more than one million people each year.”

The nation’s first fatality involving a rented e-scooter appears to be that of Dallas restaurant worker Jacoby Stoneking, 24, who died of a cerebral hemorrhage Sept. 2. He’d been found on a sidewalk around 3:18 a.m. the day before, on the edge of downtown Dallas, about 160 yards away from his broken Lime scooter.

“He was close to unconsciousness,” said Tyler attorney Michael Ace, who has sued Lime on behalf of the Stoneking family. “But he had the ability to call his roommate and say, ‘Call a Lyft. I’ve hurt my leg.’ The scooter was broken in half. The deck is broken, but I haven’t seen it, nor has Lime. The Dallas police impounded it. We have to get an engineer to look at it.”

Binding agreement
Dallas police say the case is still under investigation. Ace said Stoneking’s injuries were “not inconsistent” with being thrown from a scooter at about 15 mph, usually the top listed speed for rentable scooters.

Tom Fee, a prominent Dallas attorney who works for major companies in product liability cases, is representing Lime and its parent, Neutron Holdings. He declined to comment, as did Lime.

In a court document responding to the Stoneking family lawsuit, Fee wrote that the young man caused his own injuries and the plaintiffs are not entitled to a jury trial.

Six times, the response states: “Plaintiffs are bound by a contractual clause in a binding agreement…”

That would be the 261-screen user agreement whose provisions flummoxed Vinton and Sterling, the hipster couple outside Alamo Plaza who had readily clicked on it.

Los Angeles attorney Catherine Lerer, who has brought class action litigation against Bird, Lime and Segway, said she has between 100 to 200 more scooter injury cases “in pre-discovery,” waiting to be filed.

Lerer said said she hopes her clients can get around the user agreements by claiming they are “unconscionable and against public policy” and by convincing judges that “gross negligence” on the part of the companies should override any liability waiver.

“I don’t know if any attorney in the U.S. has been successful in challenging these user agreements,” said Lerer, who’s been in practice about 25 years. “They are absurd. No one could ever actually read these spontaneously. But companies will spend a fortune defending them.”

Lerer said she has gotten numerous calls from scooter-injured Texans.

“Lawyers will have a much tougher time in Texas,” she said. “Judges there will be less inclined to challenge a user agreement.”

Her advice after reviewing hundreds of scooter injury claims? “Always wear a helmet, and don’t ride at night.”

Texas personal injury lawyers poised to join this fray agree that the user agreements pose an obstacle for litigants in the state’s business-friendly civil courts that could be more difficult to surmount than finding out who was actually at fault for the accident.

A consumer advocacy group, Texas Watch, found in a 2012 study of 10 years of civil appeals that the all-Republican Texas Supreme Court sided with defendants, usually corporations or government entities, 74 percent of the time.

“These cases are anything but a slam dunk for the plaintiffs,” said Freeman, the Austin lawyer.

Freeman has been practicing for 25 years. Like some of his colleagues, he said he will take a 25 percent cut of any settlement if he can reach a deal with the company before filing a lawsuit — 33 percent if he has to file.

“What I’m seeing,” he said, “is a lot of brake failure, suspension problems, not enough light from the scooters’ tiny lights and just simply not being able to stop when they get up around 15 to 20 miles an hour.”  

After first appearing last summer in Santa Monica, California, e-scooters — sometimes referred to as dockless vehicles — spread to more than 250 U.S. cities and college campuses, fueled by venture capital from Silicon Valley but also college endowment funds — the University of Texas has money in Bird — and legacy corporations like Ford.

Lime, valued by Bloomberg at nearly $2 billion, attracted investors like Uber and Alphabet, the parent of Google, and joined the technology-lifestyle-recreation niche with Bird, Lyft, Jump Bikes (Uber), Bold, Scoot, Skip, Spin (Ford), Grin, Yellow, Razor, Dott, Tier, Zagster and San Antonio’s Blue Duck.

The city of Milwaukee sued Bird last year, claiming the company, also valued by Bloomberg at nearly $2 billion, dumped 100 scooters in its downtown without any notice or permission, then refused to remove them when asked. Bird had already paid Santa Monica, where the firm is based, $300,000 to settle a nine-count misdemeanor criminal complaint. A Santa Monica storeowner initiated a class action lawsuit alleging that Bird’s “business model completely disregards the interests of property owners.”

Two 2018 company recalls of Lime scooters involved cracked baseboards and flammable batteries. Hospitals around the country have seen a scooter surge. In surveying just 23 of America’s 6,200 hospitals, Consumer Reports found that e-scooters were involved in 1,545 injury-accidents last year. A study by the Centers for Disease Control and Prevention based on Austin injuries is to be released April 1.  

Several lawsuits name Lime and its parent company, plus Bird and scooter manufacturers Segway and Xiaomi, alleging that scooter brakes failed, accelerators locked up, vehicles were shoddily designed and the companies showed gross negligence in allowing poorly maintained scooters to remain on city streets.

A former mechanic for Bird, Matt Fisher, has claimed in a California lawsuit that he was unlawfully terminated because he complained when the company allegedly instructed its mechanics to release to the public as “not damaged” scooters that had missing screws and loose handlebars.

“It’s hard to watch this neglect. … Putting people’s lives in danger is a crime,” Fisher said on the company’s internal message system. “I’m not going to ignore the damages. I’m not going to put people’s lives at risk.”

Fisher’s lawsuit claims Bird managers chastised him for complaining about the scooter maintenance, and that one allegedly told him, “Other people are not supposed to know about this” before he was fired.

In Bird’s response, lawyers denied all of Fisher’s allegations and noted that, regardless of his claims, he had entered into an employment agreement where he said he would handle any complaints through binding arbitration.

Bird and Lime have the most scooter permits in San Antonio, with Bird at 4,500 and Lime at 4,000, though they might have fewer actually on the streets. Neither company would provide an official to speak on the record about specific lawsuits or the litigation facing the industry.

“As a transportation company, the safety of our riders, chargers, mechanics and all others who interact with our vehicles is our utmost concern,” said a Bird spokesperson. “As a result, we take the safety and maintenance of Birds very seriously and provide thorough instructions on how to safely ride, maintain and care for our vehicles.”

Choices for city
Since September 2018, the San Antonio Fire Department has received at least 120 reports of scooter-related injuries, mostly cuts and bruises, but many broken bones.

A six-month pilot program that permitted seven companies to operate 14,000 dockless vehicles in San Antonio will end in mid-April. Several City Council members have voiced unease, or alarm, about safety and sidewalk aesthetics. Yet few seem ready to require that all riders wear helmets, though scooter companies strongly encourage it.

“We really need a deep dive into the legal liability of the scooter situation,” Councilmember Manny Pelaez said. “And I’m not allergic to having a conversation about banning them entirely. If we handle them in the concession model, like we’ve done with the river barges, granting long-term licenses, then we must also require user agreements that aren’t so disturbingly one-sided.”

Mayor Ron Nirenberg said the pilot program was designed to get a grip on a “totally unregulated environment” for an innovative technology, without too heavy a hand.

But there is no consensus on “best practices” among cities so far, said John Jacks, director of the Center City Development and Operations Department and the council’s go-to guy on scooters. He said he and his staff have monitored litigation around the country and spoken to transportation departments in Austin, Dallas and Houston.

Texas cities, whose “sovereign immunity” usually protects them against personal injury lawsuits, are closely watching each other to see what level of regulation keeps scooter companies happy yet protects citizens from being lured into what lawyers might call an “attractive hazard.”

At a minimum, Jacks said, he expects the Council to reduce the number of permitted scooters and to move to a concession model where two or three companies would be granted long-term contracts.

In California, a proposed bill would require all scooter companies to carry at least $5 million in liability insurance (covering themselves and riders) and obligate cities to adopt scooter safety rules. The bill also would prohibit any user agreement in which riders waive their legal rights. In Texas, Sen. Royce West, D-Dallas, has filed Senate Bill 549, a measure that would require riders be at least 16, have driver’s licenses and not to ride tandem, go over 15 mph or park scooters so that they obstruct paths or sidewalks.

Scooter industry lawyers have rarely spoken publicly about any individual case or their legal strategy, but the companies offer a defense along these lines: Even if hundreds of people sue us, that would be a tiny fraction of the injury-free rides people have enjoyed since scooters were introduced last year. People know the risks and sign our agreements. We’re a disruptive business that fills an urgent need in the transportation puzzle, and most people love us.

Even if serious injuries are rare, attorneys now circling the fledgling industry want judges and juries to believe there’s a pattern to them. Scooter companies, they plan to argue, nurture a quick-profit business culture that ignores known safety defects and customer complaints.

Rehearsing arguments
Many of the lawsuits already filed cite brake failure as a critical issue, particularly when the scooter is going downhill.

Phil Rosescu, a forensic engineer in Marina del Rey, California, who testifies as an expert witness in vehicle accidents (usually for plaintiffs), said the Chinese-made Ninebot Segway ES2 scooter — retailing at $569 and often seen under the Lime brand — has both an electronic thumb brake on the steering wheel and a more-effective rear fender foot-brake often ignored by riders.

Rosescu tested the brakes’ effectiveness on steep downhill grades.

“We found the thumb brake would not really bring us to a stop,” Rosescu said. “It would decelerate you to about 11 miles an hour, and that was with it pressed all the way down.” The most effective brakes, Rosescu found, were rear cable brakes.

Other problems alleged in lawsuits include sticking throttles, motors that suddenly cut off, unsteady solid-core tires, steering columns that broke and carbon-fiber scooter boards that split apart at the base of the steering column.

“But the scooter companies weren’t gathering up all the scooters and fixing all of these problems,” Rosescu said. “They waited for the complaints and injuries and then did something.”

In contrast, he said he found some manufacturers, such as Bird, quickly responded to vandalized brake cables in early models by hiding the cables within the scooter’s frame or housing.

A consistent problem, the lawyers say, is that the biggest piece of evidence, the scooter itself, is lost to plaintiffs because it almost always gets returned to the company or left at the scene of an accident to be rented again.

If that happens, said Freeman, about the best an injured rider can do is to note the vehicle’s registration number and take photos, but often that’s the last thing on their minds — if they’re conscious.

But protecting the chain of evidence may not mean as much in Texas if judges instruct juries that the plaintiffs agreed — before they were injured — that the company never implied that its scooters worked or were maintained properly.

Scooter firms “probably feel some invincibility with these user agreements,” said San Antonio attorney Rian Butler.

“Unless someone busts one of these user agreements, I think the litigation could be very difficult,” said attorney Gary Gibson with San Antonio’s Carabin & Shaw. “There’s a very high standard in Texas for proving gross negligence.

“The company has to recognize there is danger and proceed with gross indifference — almost intentional, but not quite. If they knowingly put them out with bad brakes, that might cut it in Texas,” he said. “But I have never won with this strategy. I have never tried.”

No attorney interviewed for this story knew of any scooter injury case in America that had yet gone to trial.

A few appear to have been settled out of court, but because there is so little judicial precedent on the major issues — the user agreement, responsibility for maintenance and safety, rider compliance with local law — several lawyers in Texas admitted they were hoping for some case law before their cases ever got near a jury.

“It’s a weird spot to be in, personally,” Butler said. “You’re making up the (strategy) as you go. It’s interesting, but it makes it tough on everyone. We simply have to get past the user agreement.”

Class Action Food Lawsuits Are Booming

By: Baylen Linnekin

Class-action litigation targeting food companies is still a growth industry. That’s the conclusion reached by attorneys with Perkins Coie, a law firm that defends many food companies facing class-action lawsuits, in its annual report on class-action food litigation, published last month. The report, Food Litigation: 2018 Year in Review, notes 2018 was “one of the most active years on record” for food class actions (or “FCAs” as I’ve dubbed them).

That’s not a good thing. Last year, the U.S. Chamber of Commerce’s Institute for Legal Reform (ILR) reported that food “class actions result from lawyers shopping for cases, not consumer fraud.”

Over the years, I’ve written columns about some rather bizarre FCAs, including ones filed over the origins of Poland Spring water, the number of calories in Starburst candies, and the length of Subway‘s “footlong” subs. Too much foam in your Starbucks latte? File a lawsuit.

The Perkins Coie report shows FCAs grew in number by 9 percent last year—from 145 in 2017 to 158, tied for the highest number of suits in a year to date. The report highlights FCAs involving claims of false labeling, slack fill, and “natural” labeling, plus suits filed under Prop 65, an absurd California law that (and I’m oversimplifying only slightly) requires cancer and birth-defect warnings to appear on nearly everything and everyplace in the state.

In terms of trends, the Perkins Coie report indicates false labeling claims have grown steadily since 2015, while suits targeting slack fill (airy space in packaging) and “natural” label FCAs are down slightly. The report also notes California and New York continue to lead the way as the leading forums for filing such suits, accounting for more than three out of every four FCAs filed last year. Many of the California suits have been filed in California’s so-called “Food Court,” which helped spur the Orange County Register editorial board last year to dub the state America’s “judicial hellhole.”

Coincidentally, the same week the Perkins Coie report came out, my latest law review article, which discusses how to assess consumer perceptions of FCAs, was published in the Loyola Consumer Law Review, the only U.S. law journal dedicated solely to examining consumer-law issues. In the short article, Using Online Tools to Assess Consumer Perceptions of Class-Action Food Litigation, I study several recent FCAs around the country, starting with the aforementioned Subway lawsuit. In a methodology I repeat for each of the cases I discuss, I identified and studied a mainstream news outlet’s social-media coverage of an FCA and studied consumers’ stated impressions of the lawsuit.

I’d initially hoped that my research would establish guidelines that could be used to distinguish between what makes for a “good” or “bad” lawsuit. That turned out to be a far more ambitious challenged than I’d hoped. It also threatened to be an exercise in subjectivity masquerading as objectivity. With that in mind, I set out instead to assess whether and how consumers distinguish between what makes for a “good” or “bad” FCA.

That’s important question for several reasons. First, FCAs—and calls to reform or limit them—are proliferating. Second, no one—scholars, judges, attorneys, or policymakers—really has a good idea what consumers think about class-action lawsuits. Third, since FCAs (and class actions generally) are intended in large part to benefit consumers by compensating a broad class of similarly injured persons while penalizing those who have harmed this class anddiscouraging others who might have one day cause similar harms, it’s worth studying whether or not most consumers believe they are benefiting from (or being harmed by) such suits.

Finally, understanding consumer perceptions can help us better understand the famed and fabled “reasonable consumer.” As the Perkins Coie report notes, “the ‘reasonable consumer’ defense remained at the forefront in decisions on motions to dismiss” FCAs. That defense, according to the relevant caselaw, considers whether or not “a significant portion of the general consuming public or of targeted consumers, acting reasonably in the circumstances, could be misled.”

Based on my research, consumers are openly skeptical of FCAs. While a handful of the hundreds of social-media comments I read supported the various FCAs I studied, most commenters sided with the defendant, and many openly criticized plaintiffs’ attorneys and the American judicial system that allows FCAs to flourish.

The reasonable consumer can be a powerful tool for good. Consider that a federal court dismissed that FCA targeting Starbucks, noting that a “reasonable consumer would not be misled into believing that foam does not count toward some portion of the volume of their Latte.” So studying and better understanding the reasonable consumer is paramount. Doing so can and should yield better results in FCA cases. My article is a first step toward that understanding.

“As calls for class-action reforms grow,” I conclude in my Loyola Consumer Law Review article, “those who establish and amend rules for; study; and participate in such litigation—among them policymakers, judges, attorneys, and scholars, respectively—should consider the perceptions and wishes of consumers to help inform the basis, shape, and parameters of any such reforms.”

Perhaps only then can we fulfill the ILR’s clarion call to “restor[e] common sense to food class action litigation.”

  • 1
  • 2
  • 3
  • …
  • 9
  • Next Page »

Texans for Lawsuit Reform
1701 Brun Street
Houston, Texas 77019

Ph. 713-963-9363
  • About TLR
  • Our Mission
  • Our Team
  • Timeline of Reforms
  • Videos
  • Issues
  • Resource Center
  • For the Record
  • Special Reports
  • In the News
  • Press Releases
  • Invite a TLR Speaker
  • Get Involved
  • Invite a TLR Speaker
  • Donate
  • Stay Informed
  • Contact TLR

Copyright © 2022 · Texans for Lawsuit Reform. All rights reserved. | Privacy Policy

Copyright © 2022 · Texans for Lawsuit Reform.
All rights reserved.
Privacy Policy